We take your privacy seriously - here's exactly what we do with your information and how we protect it.
Look, we get it - nobody actually reads these things. But honestly? You should give this one a quick scan. We're lawyers, so yeah, we've gotta be thorough, but we've also tried to keep it straightforward.
At Krytharion Ward Legal Services, we've been handling sensitive corporate and IP matters since day one. That means we've built our entire practice around confidentiality and data protection. It's not just about compliance - it's literally how we operate.
This policy covers what info we collect when you visit our site or become a client, what we do with it (spoiler: not much beyond serving you better), and how we keep it locked down tight. We follow PIPEDA regulations here in Canada and we're ready for GDPR requirements if you're reaching out from overseas.
When you reach out through our contact form or set up a consultation, we'll ask for stuff like:
Like pretty much every website out there, we gather some technical info when you visit:
If you become a client, we'll obviously collect way more - case files, contracts, business documents, correspondence. That's all covered under attorney-client privilege and our professional obligations, which go way beyond what this privacy policy covers.
We're not in the business of selling data or bombarding you with marketing emails. Here's what we actually do with your info:
Pretty basic - if you contact us, we'll use your info to get back to you and answer your questions.
For clients, we use your information to actually do the work you're paying us for - drafting contracts, filing applications, representing your interests, etc.
We look at how people use the site to figure out what's working and what's not. If everyone's bouncing from a certain page, maybe we need to fix something.
Sometimes we're required by law to keep certain records or provide information to authorities. It's rare, but it happens.
If you've worked with us before, we might send you updates about changes in law that affect your business or industry. We keep it relevant and infrequent.
Short answer: almost never. Longer answer:
We use a few trusted third parties to keep things running - cloud storage for files, email services, that sort of thing. They're all bound by strict confidentiality agreements and only get access to what they absolutely need.
If we're legally compelled to disclose information (like a court order), we'll do so. But we'll also make sure it's actually legitimate before handing anything over.
Sometimes you might ask us to share info with other parties - like if we're working with other counsel or advisors on your behalf. We'll always get your okay first.
We handle sensitive business info every day, so security isn't just a checkbox for us - it's fundamental to what we do.
All data transmission is encrypted using SSL/TLS. Files at rest are encrypted too.
Only authorized staff can access client data, and we track who looks at what.
We use enterprise-grade hosting with regular security audits and updates.
Encrypted backups ensure we can recover data if something goes wrong.
That said, no system is 100% bulletproof. We do everything reasonable to protect your info, but we can't guarantee absolute security (nobody honestly can). If we ever have a breach, we'll let you know ASAP as required by law.
We don't keep information longer than we need to. Here's the breakdown:
If you contact us but don't become a client, we'll keep your inquiry for about a year. After that, it gets purged unless there's a good reason to keep it.
For actual client matters, we're required by our professional obligations to keep files for a minimum period (usually 7-10 years depending on the type of work). This protects both you and us if questions come up down the road.
Website analytics get aggregated and anonymized pretty quickly. We're not keeping detailed logs of who visited what page months ago - there's no point.
Under PIPEDA and other privacy laws, you've got several rights when it comes to your personal info:
Yeah, we use cookies. Not the chocolate chip kind (unfortunately), but small files that help the website work better.
These are needed for basic functions - like keeping you logged into our client portal or remembering your language preference. You can't really turn these off without breaking the site.
We use these to understand how people use the site - which pages are popular, where people are coming from, that kind of thing. It's all anonymized data. We use Google Analytics with IP anonymization turned on.
Your browser lets you control cookies. You can block them entirely, delete existing ones, or set it to ask you before accepting new ones. Just know that blocking all cookies might make some parts of the site not work properly. Most browsers have pretty good documentation on how to do this - just google "manage cookies in [your browser name]".
Our services aren't directed at anyone under 18. We don't knowingly collect information from minors. If you're a parent and think your kid has given us their info somehow, let us know and we'll delete it.
Given that we focus on corporate law and intellectual property, it's pretty unlikely a minor would be using our services anyway - but just covering our bases here.